1 Who this agreement is with

These terms are between AMV ("AMV", "we") and the business buying our services ("you", "the agency"). By placing an order you accept them.

This store sells to businesses, not consumers. You confirm you're buying on behalf of a company, for resale or for use with your own clients, and that you have authority to enter this agreement.

We use "your client" to mean the end business you're delivering to. Your client is not a party to this agreement and has no rights under it.

2 What we sell

Three kinds of thing, and the difference matters for billing:

One-time builds — Starter Website and SEO Ramp Website. Paid once, delivered once.

Ongoing services — Meta Ads Management, Google SEO and CRM Management. Billed every month until cancelled.

Per-unit add-ons — A2P phone numbers and video editing. Priced per number or per video.

What's included in each is what's listed on that service's page at the time you order. We may add services to the menu at any time.

3 Pricing and billing

Prices are published on the store and charged in USD. Payment is processed by Stripe; we never see or store your full card number.

Ongoing services

Monthly services bill in advance on the day you order and renew automatically on the same day each month until you cancel. The subscription rate is the lower rate — it's the price of committing month to month.

Single-month pricing

The same services can be bought as a single month at a higher one-time price, with no renewal. That option exists so you can cover a client for one month without a subscription — it is not a discount and does not roll over.

Failed payments

If a renewal fails we'll attempt it again and let you know. Work may pause if payment stays unresolved for 7 days.

Price changes

We can change published prices at any time. An existing subscription keeps its rate until we give you at least 30 days notice, and a change never applies to a month already paid for.

Taxes are your responsibility unless we're required to collect them.

4 Cancelling

Message support and the service stops. There is no minimum term, no notice period, no exit fee and no retention call.

Cancelling stops the next renewal. The month you've already paid for runs to the end of its billing period, and we keep working through it. We don't pro-rate a partial month.

Tell us before the renewal date. A cancellation sent after a renewal has charged applies to the following month.

5 Refunds

The 24-hour window

You have 24 hours from placing an order to cancel it for a full refund. Message support inside that window and the payment is returned in full, no questions asked.

After 24 hours the work has already started — someone has picked up the brief and begun building — so a full refund is no longer available. That's the trade for starting immediately instead of holding your order in a queue.

What that means per service

One-time builds — websites, template build-outs and video edits. Cancel inside 24 hours for a full refund. After that, the build is underway and is not refundable in full.

Monthly services — cancelling stops the next renewal (section 4). The month already paid for runs to the end of its period, we keep working through it, and it isn't pro-rated.

A2P numbers — the registration is filed with the carrier straight away and the filing fee can't be recovered once submitted, so this one is non-refundable after the 24 hours.

Quoted work — scoped projects follow the terms in their quote, which is agreed before anything starts.

Ad spend

Money paid to an advertising platform is never ours to refund. It's billed to the account holder by the platform and sits outside this agreement — see section 10.

If something has gone genuinely wrong on our side, say so rather than filing a dispute. We would far rather fix it or make it right than argue with a card issuer, and we have never needed the fine print to do that.

6 White-label and resale

Everything we deliver is unbranded and yours to present as your own work. We don't put our name, logo or a "powered by" line on anything.

You may resell our services at whatever price you set. The margin is yours and we don't require you to disclose us.

We don't contact your clients. Support talks to you. Where a task genuinely requires access to your client's account or property, you arrange it and stay the point of contact.

Your agreement with your client is yours alone. You're responsible for what you promise them, including anything you promise beyond what we supply.

7 What you're responsible for

Giving us what a job needs — brief, assets, logos, copy, access — and having the right to hand them over.

Making sure any content you send doesn't infringe someone else's rights.

Answering when a build is waiting on a decision from you.

Your client's own legal obligations — licensing, claims made in their advertising, the accuracy of what they tell you about their business.

If a job stalls waiting on you for more than 30 days, we may pause it and pick it back up when you're ready. Ongoing services keep billing while paused.

8 Delivery and revisions

We give a delivery date once we have a complete brief, and we tell you a firm date rather than a range. Typical turnaround is 7–10 business days from a complete brief.

Revisions included with each service are stated on that service's page. Video editing includes one round. Further rounds, or a change of direction after work has been approved, are quoted separately.

9 No guarantee of results

We don't guarantee leads, rankings, conversions, revenue, or any specific outcome. Nobody honestly can — results depend on the market, the offer, the budget, the client's follow-up and platform behaviour we don't control.

What we commit to is the work described: campaigns built and managed, SEO performed, sites delivered, reporting sent. Any figure in an example, case study or projection is illustrative, not a promise.

SEO in particular is not instant and search engines don't disclose their ranking systems. Nobody can guarantee a position.

10 Ad spend is separate

Meta Ads Management is a management fee only. The money paid to the ad platform is separate, is not included in our price, and is billed to the account holder by the platform directly.

You or your client set the budget and hold the payment method on the ad account. We don't front ad spend, and we're not responsible for spend charged by a platform on an account we don't own.

11 Third-party platforms

Delivering this work means using services we don't control — Meta, Google, Stripe, GoHighLevel, domain registrars, hosting and messaging carriers.

Those platforms set their own rules and enforce them on their own terms. We aren't liable when one of them suspends an ad account, rejects an ad, disables a page, changes an algorithm, alters pricing, or goes down. We'll tell you what happened and what our options are.

Where a service needs an account in your name or your client's name, you're responsible for keeping that account in good standing and compliant with its platform's policies.

12 Phone numbers and messaging

A2P phone numbers are provisioned through a carrier and registered under 10DLC. Registration is filed on your behalf, but approval is the carrier's decision and can be refused or revoked. The $25 covers provisioning and filing, not a guaranteed approval.

If you or your client send text messages using a number we provision, you are the sender and you are responsible for compliance — including collecting proper consent, honouring STOP and opt-out requests, respecting quiet hours, and following the TCPA and carrier rules.

We may suspend a number immediately if it's used for messaging that's unlawful, unconsented, or that puts our carrier standing at risk.

Numbers are rented, not sold. If the service ends, the number is released unless you arrange to port it out first.

13 Ownership of the work

Once a deliverable is paid for in full, it's yours — the site, the copy, the creative, the edited video. You may modify it, resell it and hand it to your client without restriction.

What stays ours is the underlying material we brought with us: templates, frameworks, internal tooling and processes. You get the output, not the machinery.

Anything you send us stays yours, and you grant us only the permission needed to do the work.

We may show work in a portfolio only with your permission, and never in a way that identifies your client without it.

14 Acceptable use

We won't build or run campaigns for content that's unlawful, deceptive, adult, hateful, or that targets people using protected characteristics in a way that breaches platform policy or discrimination law.

We can decline or stop an order that falls in this territory, and we'll say why. Repeated attempts end the relationship.

15 Limitation of liability

Services are provided as described and without warranties beyond those stated here and any your law makes non-excludable.

To the extent the law allows, our total liability for any claim connected to an order is limited to the amount you paid us for that service in the 12 months before the claim. We're not liable for lost profit, lost data, lost business or indirect losses.

Nothing here limits liability for fraud, or for anything that can't be limited by law.

16 Changes to these terms

We may update these terms. The version in force for an order is the one published when you placed it. Material changes to an ongoing service take effect at your next renewal, so you always get the chance to cancel first.

17 Governing law

These terms are governed by the laws of [GOVERNING STATE], and disputes go to the courts of [VENUE].

Before filing anything, contact us — nearly everything is faster to fix by message than by lawyer.

18 Contact

AMV

Phone: +1 844-790-3020